Why can I not connect via SMTP? Print

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In some cases your Internet Service Provider blocks certain ports so that viruses and other malicious programs cannot send email from your computer. This is a preventive measure and does not mean at all that your computer is infected.

To resolve this issue, try changing yout SMTP port for OUTGOING MESSAGES to: 25, 26 or 2525.

If this solves the problem it means that the port was blocked.

If the issue is not resolved please feel free to contact our tech support team.


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